HR Alert – California Supreme Court Clarifies Severability in Arbitration Agreements

11/04/2024

By: HR NETwork Inc

HR NETwork

We Put the Human Back
In Human Resources

The California Supreme Court issued its opinion in Ramirez v. Charter Communications, affirming an arbitration agreement containing unconscionable provisions could be salvaged by severing the unconscionable provisions.

The Case

The plaintiff was hired by Charter Communications in July 2019 and signed an arbitration agreement as a condition of her employment. After her termination in May 2020, the plaintiff sued Charter Communications for discrimination, harassment, and retaliation under the Fair Employment and Housing Act (FEHA).

Both the trial court and the court of appeal found the arbitration agreement to be procedurally and substantively unconscionable and ruled that these unconscionable elements could not be severed from the agreement. With respect to substantive unconscionability, the lower courts identified four provisions that, in their view, were unconscionable:

  • The lack of mutuality in the covered and excluded claims provisions.
  • A shortened limitation period for filing claims.
  • The limited number of depositions.
  • The potential for the employer to recover attorney fees if it prevails on a motion to compel arbitration.

The California Supreme Court held that three of the four provisions identified by the lower courts gave rise to substantive unconscionability:

  • Mutuality: The California Supreme Court agreed that the lack of mutuality in the covered and excluded claims gave rise to substantive unconscionability. The agreement excluded from its coverage claims most likely to be brought by the employer including claims related to intellectual property rights, noncompete agreements, theft, and disclosure of trade secrets. Meanwhile, the only excluded claims that an employee might bring were already not arbitrable as a matter of law, such as claims for workers’ compensation and unemployment insurance benefits.
  • Shortened statute of limitations: The California Supreme Court also agreed that the effective shortening of the statute of limitations for filing FEHA claims from three years to one year gave rise to substantive unconscionability. The court reiterated that while arbitration agreements may shorten the statute of limitations for filing claims, such must be reasonable.
  • Attorney fee shifting: The California Supreme Court also agreed that a provision allowing the employer to recover attorney fees for prevailing on a motion to compel arbitration gave rise to substantive unconscionability. The court reasoned that such a provision imposed a potential expense on the employee that the employee would not have otherwise faced since employers ordinarily cannot recover attorney fees in a FEHA action unless there is a finding that the action was frivolous, unreasonable, or groundless.
  • Discovery limitations: The California Supreme Court disagreed, however, with the conclusion that the agreement’s limitation on depositions gave rise to substantive unconscionability. The court reiterated that arbitration agreements may include limitations on discovery so long as the employee is afforded discovery adequate to vindicate statutory rights. Rejecting the employee’s assertion that she would need at least seven depositions to prosecute her FEHA claims yet the agreement only afforded her four, the court stressed that unconscionability is determined at the time the agreement is entered, not in hindsight after claims are asserted. Moreover, four depositions were not unreasonable in light of the fact that the agreement could be construed as allowing the arbitrator to grant additional depositions if needed.

Red Flag Tips

  • An arbitration agreement can be cured by severing or limiting a provision. It cannot be cured through reformation, augmentation, or a rewriting of the agreement.
  • A court must consider whether severing the offending provisions and enforcing the balance of the agreement furthers the interests of justice.

California arbitration case law continues to evolve. Employers using arbitration agreements should have their agreements reviewed by their legal counsel to ensure enforceability.

Genoveva Godoy-Thomas

Genoveva Godoy-Thomas joined HR NETwork in October of 2022. She was born in Guatemala, spent her formative years in Fairfax, Virginia and spent over 20 years living in Bethesda, Maryland. As a teen she spent her summers in Orange County where she currently resides. She has native fluency in both English and Spanish.

A seasoned human resource professional, having worked at Marriott International for 23 years in various Human Resources related roles in addition to working as a Human Resources manager/office manager for an Estate planning firm. She also holds a B.S. in Business Management and Human Resources Management from the University of Maryland.

Genoveva enjoys volunteering at First Tee golf photographing events, actively volunteering at her son and nieces’ school when needed. She loves to spend her time with her son enjoying the outdoors and teaching him to love and respect nature. 

Michelle Brubaker

Michelle Brubaker, the Director of Business Operations of HR NETwork, has been with the company for 16 years. Joining the team as an HR Coordinator, she quickly worked her way up to Executive Assistant and on to her current role as Director of Business Operations. Handling all things business-related including contracts and accounting, she is the unwavering support of HR NETwork.


Michelle has an impressive resume with almost 20 years of experience in supervising, managing, and motivating teams. Her strengths lie in building trust with her colleagues and clients, delivering results, and creating efficient processes to align with the company’s mission. Her passion and dedication have made her an integral part of the business.

She believes our clients are an extension of the HR NETwork family and genuinely loves assisting them. “It’s a great feeling knowing during critical times, we are able to put their minds at ease and hold their hands through them”.

Outside of work, Michelle enjoys travelling, country music and all things self-development. She has a fur baby named Buddy and loves being outdoors with him as well.

Shannon Martin

Shannon Martin, HR Business Partner brings over thirty years of human resources experience and expertise from Fortune 500 high-technology and service companies. Shannon has held both HR leadership and consulting roles. She has supported clients across a variety of industries including fiduciary services and investment management, consumer and real estate information, health care, beauty, and a large IT Infrastructure group.

Her scope of experience is broad and progressive and the disciplines she finds to be most rewarding are: Strategic Planning, Organizational Development Leadership Development, Change Management, Performance Management Coaching and Mediation & Conflict Resolution. 

Shannon has “hands-on” experience implementing mergers and acquisitions and building HR Departments. She has completed extensive coursework in communication and excels at building organizational processes that bring cohesion and engagement. She enjoys motivating and mentoring employees to help them achieve increased business performance.  

Shannon holds a Human Resource Management Certificate from UC Irvine.  She is a certified Senior Professional in Human Resources (SPHR).

Shannon considers herself an HR geek and finds reward when solving a challenge creatively. Shannon earned the Radio Rookie of The Year Award from KBPK, a college station. She also earned the Leadership Award presented by First American Trust Company. A cowgirl at heart, she loves being outside and working with animals of any kind.

Michelle Odell

Michelle Odell is currently a Talent Acquisition and Human Resources Manager with HR Network and has experience ranging from Recruiting, General HR, Employee Relations and Training.  She enjoys helping employees navigate through questions they may have with career development, understanding benefits, policies, or recruitment. 

Michelle has a Bachelor’s degree from California State University, Fullerton and majored in Psychology with an emphasis in Human Resources.  She spent some time away from HR Network to recruit for a company bringing them from 5 to 130+ employees.  She was happy to return to HR Network in 2019 and is enjoying being part of the team and learning about new laws and practices. 

Michelle was born and raised in California and has three children, three cats, two dogs, a McCaw, and a husband

Lee Anne Woods

The newest member of our team, Lee Anne Woods is an HR Business Partner at HR NETwork. She previously worked in Human Resources in the mortgage and banking field, as well as doing secondary marketing for 10 years. Lee Anne decided to join HR NETwork when she realized how rewarding it is to be able to help clients navigate the crazy world of HR! “What I like about HR NETwork is how much we care about our clients, and how much we value learning and growing, so we may give them the most up to date information and trends out there!”

Lee Anne has a husband and two grown daughters. She enjoys travelling around the country and watching her daughters sporting events!

Lorraine Calder

Lorraine Calder has been an HR Business Partner at HR NETwork for 12 years. Since making a major movie from the UK to the US in 1997, she has enjoyed keeping up with the everchanging CA labor laws. She believes knowledge is a powerful tool to have, and is always happy to share her knowledge and experiences with our clients, along with the many HR trainings we provide. As a people person, Lorraine really enjoys making relationships with our clients, and is happy that our clients and vendors put their trust and confidence in our team. She gets great satisfaction at the end of the workday, knowing that she has achieved something special and values being part of a great and caring team!

Lorraine enjoys spending time with her three grandsons and two granddaughters. “Nothing is impossible if you set your mind to it, I am living proof of that.”

Michelle Espinoza

Michelle Espinoza joined the HR NETwork team in 2014 in the capacity of HR Manager and has more than 10 years of progressive management experience in human resources. She is now the Director of HR & Client Relations at HR NETwork and leads the HR management team in supporting our clients. 

Her career began in Talent Acquisition where she acquired a strong aptitude in employee relations.  She realized that a lot of companies needed help in navigating through the endless California employment laws and legislation. This led her to transition to Human Resources to focus on helping companies maintain legal compliance.  

Michelle has a keen understanding that business processes are vitally important to any business sector and apply to all types of organizations.  Realizing that the commonality amongst various industries generally results in the same matters led Michelle to what she truly enjoys – strengthening the partnership with our clients in HR matters.  

Michelle holds a B.S in Business Management with an emphasis in Human Resources.  

During her free time, she enjoys fitness, outdoor activities, spending time with family and friends.